This Privacy Policy explains how Phantom Vape Store ("we", "us", or "our") collects, uses, shares, and protects your information when you visit or make a purchase from our website. We value your trust and are committed to safeguarding your personal data while providing a seamless and enjoyable shopping experience. Our goal is to be transparent about the information we collect and how we use it, so you can feel confident every time you browse our store.
When you interact with our website, whether by creating an account, subscribing to our newsletter, or placing an order, we may collect details such as your name, email address, billing and shipping information, and payment details. This information allows us to process your orders efficiently and keep you updated on the status of your purchases. We may also collect technical data like your IP address, browser type, and device identifiers to improve site functionality and security.
At Phantom Vape Store, protecting your privacy is central to our operations. We use industry-standard security measures to ensure your data remains confidential and protected from unauthorised access. By using our website, you agree to the terms of this Privacy Policy, which may be updated periodically to reflect improvements in our practices or comply with new regulations. We encourage you to review this page regularly to stay informed about how we keep your information safe.
Contents
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Cookies & Tracking
- 4. Sharing and Third Parties
- 5. Security
- 6. Age Restrictions
- 7. Your Rights
- 8. Contact Us
1. Information We Collect
We collect information you provide directly and information gathered automatically when you browse our site.
- Account details: Name, email, phone, and address.
- Payment details: Processed securely through third-party payment gateways.
- Order history: Products purchased and delivery details.
- Technical data: IP address, browser type, and device information.
2. How We Use Your Information
- To process orders and payments.
- To deliver products and handle returns.
- To send transactional or promotional emails (with consent).
- To improve our website and protect against fraud.
3. Cookies & Tracking
We use cookies and similar technologies to improve user experience and website performance.
- Essential cookies: Required for cart and checkout.
- Analytics cookies: Help us understand how visitors use our site.
- Advertising cookies: Used for marketing and personalisation.
4. Sharing and Third Parties
We may share your data with trusted partners who help us operate securely and efficiently. Each partner plays an important role in ensuring smooth order processing and reliable customer service.
Payment Processors
We share necessary details with secure payment gateways to process your transactions safely and efficiently.
Delivery Partners
Your address and contact information are shared with delivery services to ensure fast and accurate order fulfilment.
Analytics & Advertising
We may share anonymous data with analytics or ad platforms to understand user behaviour and improve our marketing efforts.
5. Security
We use secure servers, SSL encryption, and limited access to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Age Restrictions
Our products are intended for adults aged 18 or above. By using our website, you confirm that you meet the legal age requirement in your region.
7. Your Rights
You may have the right to:
- Request access to your data.
- Ask for corrections or deletion of your personal data.
- Withdraw consent for marketing communications.
- Request data portability where applicable.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us
